With the help of our modern ERP and logistics software, every single process step from the acceptance of goods to release is documented. In addition, the newly implemented serialisation software makes it possible to track every status for the customer not only at batch level but even at pharmaceutical package level – regardless of whether the pharmaceutical package is on the line for serialisation, the production order has been completed or is in upload status to the national or European database. Through our data warehouse, we are able to provide customer-specific information.